The following is just a sampling of the many testimonials we've received from our customers.

FedMarket in the News

Fedmarket mentioned in the Wall Street Journal

Fedmarket in Minorities and Women in Business

Dear Dick,

I am pleased to inform you that Bukkehave has been awarded a GSA schedule, Yahoo!!! I want to sincerely thank you for your direction in how to position Bukkehave's product offering with GSA and the wealth of knowledge I obtained by attending your class.

My sincere appreciation and respect to you!

Tamara Ketcham, M.B.A.
Bukkehave Inc. USA
Office: 954-525-9788

eLab Staff,

The overall experience of the GSA eLab was great. My understanding of how the process works jumped ahead 99%. The Wizard software is very user-friendly, and your instructions do a great job outlining everything.

Julian Richard
E Sam Jones Distributor
Phone: 404-351-3250

Dear Fedmarket,

The GSA eLab is a lot of money, but I think the investment is worthwhile. I wouldn't have had the confidence to do it on my own. The individual attention of your instructors has been very helpful, and I've finished my proposal.

Prabir Guha
Advanced Database Support Service
Phone: 703-608-9572

Dear Mr. White,

I appreciate the excellent work your staff does to make submitting a GSA schedule as painless as possible.

Diego was most reassuring and helpful in directing us to the correct course.

Eileen, as I'm sure you are aware, is an excellent teacher. Her expertise and attitude make the bitter pill much easier to swallow.

I wish you and your organization continued success.

Warmest wishes,
Wendy Shapiro
Fanelli McClain Design Studios

Dear Fedmarket,

I wanted to let you know that we just received our GSA Schedule contract form our Contracting Officer. It took about 5 months, so not too shabby given their workload. Fedmarket comes through again!!! The timing is impeccable right now with extra stimulus money coming through. This is a great time to get involved!

Jerry Eastridge
RBA Group
Phone: 703-403-7682

Eileen and Diego,

Thank you so much for your assistance at the GSA e-lab this week. The process was unexpectedly painless (although tedious!) I must admit I was skeptical before attending. I'm one of those weird people who spent weeks reading through FAR clauses, trying to make sense of them.Your discussions about the actual processes were more helpful than anything. Even though we were a diverse group of "students," I felt comfortable discussing my specific business concerns with both of you.

I also wanted to compliment your choice of the MicroTek facility. I am looking into using one of their local branches for training sessions we are planning for our software.

If you're ever in the Seattle area, let me know. Maybe I could treat you to dinner, since I'll be making piles of money from my new GSA contract any minute. :-)

Thanks again,
Shannon McDowell
VICE President
Dataworks Development, Inc.
(425) 673-1974

Hi Eileen,

Thanks for the quick response. Hello Richard and Beth hope this finds you doing well. Thanks for always being so incredibly responsive - you are amazing. I'll let you all know how things go but since attending the event in January along with Eileen's incredible course in LA - we have had a lot of forward movement. We tell everyone to stop wasting time on their GSA schedules and go see you guys.

Take care and have a safe and enjoyable 4th.

Rondia Moss
Ethical Personnel Services, Inc. dba A Professional Personnel Service

Mr. White,

I just wanted to take a moment to comment on what a wonderful job Eileen did while coaching me through the LOGWORLD Schedule. She took me through the process step-by-step and we are now ready to submit the final product. Having the course in a great place like Chicago was also wonderful. There is so much to do and see. I hope to get out to more courses in the Windy City this spring so I can catch a Cubs or Sox game. Anyway, I just wanted to thank you for putting together such a great team at Fedmarket. Eileen does an excellent job training students and definitely takes the mystery out of the GSA Schedule. I have begun to send my employees through the Sales 101 Classes and they are now talking to Government agencies like never before. Most of us are prior military officers, so we have some degree of how the game works. However, there is so much more out there--and Eileen really convinced us of that!

Kevin Drew
Director of Government and Military Logistics
General Freight Services, Inc.
10151 Deerwood Park Boulevard
Building 400; Suite 210
Jacksonville, Florida 32256
Toll Free: (866) 490-8804
Cellular: (904) 316-2205


We received our GSA IT Schedule this afternoon! I submitted it on March 5th and we received the award today, one month and 2 days later.

He said that the reason the award went so quickly was because I was so responsive and because the package was well put together. Thought you would want to hear his comments.

Thanks to all for assisting me with the submission.

Barbara R. Schipper
Chief Operating Officer

Fedmarket.com eLab Staff,

Good news today from our GSA Contracting Officer!! I wanted to write to thank yall so much for your help. It's been a long few months to get through the whole process, but we finally have our magic number!

Thanks again to you and your staff for all of your help!

Meghan Flanagan
Director of Government Sales
Office: (512) 252-3808


I have to admit, I was a little skeptical when I signed up for the January eLab that I could truly leave the lab with a completed GSA Schedule proposal in only 3 business days. Not only did I leave with a completed proposal, but I also left armed with the knowledge I needed to successfully complete negotiations with GSA. Your advice and that of your expert consultants was invaluable to me during the entire process. We were just awarded our GSA Schedule contract, and I have to thank you for taking the mystery away and making it such an easy process for us. I will certainly recommend the eLab to other small business owners.

Mary Beth Romani
Chief Executive Officer
Integrity Management Consulting, Inc.
Tel: 703.349.3394

Dear Fedmarket,

We were awarded our GSA contract last week. Our number is GS-23F-0017T. Thanks so much for all of your assistance - especially your role as our "acting psychiatrist" during this agonizing process!

Linda Schleef
Vice President
Medical Documentation Plus, Inc.


I hope you all are doing well and enjoying the holidays. Just a quick note to inform you that Omega Communications finally received the GSA award for IT-70 and we have gotten our contract number. Thank you all so much for all of your help and assistance and hand holding during this process. We couldn't have done it without you!

Take Care,
Alexis C. Milner
Executive Assistant
Omega Communications, Inc.


This is a service long over-due. And, well done. The personal attention to individual needs was fantastic. For sure this could have been done without FedMarket. But, instead of taking two and a half days it would have taken two and a half months. Fantastic return on investment. I look forward to working with you "guys" in the future.

Mike Gorman
Whitemarsh Information Systems

Richard and Beth,

I just spoke with my GSA Contracting Officer earlier this morning regarding the proposal I submitted last month. I wanted to pass along to you some very flattering comments that she offered on your behalf. Since most of us plod along in our professional lives with minimal feedback on how we are doing, (unless it is negative) I thought I would take a moment to share with you my Contracting Officer's comments about you and your team of professionals at FedMarket.

As you know, the arena of government sales and GSA Schedules was virgin territory for me. I have to admit that I found the paperwork overwhelming and intimidating. I have spoken to other colleagues and business owners who had spent the good part of the year trying to get on a schedule. I was expecting the same. My Contracting Officer called me this morning. She had basically one clarification on my pricing. It was less than a five minute conversation. When she said that I should be expecting the paperwork for my signature via fax later today wrapping up this proposal, I was taken by complete surprise. Remembering my conversations with others who have attempted getting on a schedule, I was anticipating several rounds of letters and further documentation before being done, taking hours of additional time and months to execute. After confirming that this was the final phase, she said it had to do with the quality of the proposal that I submitted. I confessed to her that my proposal was the product of an Elab seminar that I took in January sponsored by FedMarket. I told her that the credit was really owed to the assistance of Dick White's staff Beth White and Eileen Kent who walked me through the mountain of forms and applications during this three day seminar. My Contracting Officer was quick to interject that FedMarket does an outstanding job with the proposals that you consult on.

So what I wanted pass on to you is that the staff at the GSA office that reviews and negotiates the proposals for the GSA schedules, holds you and the professionals at FedMarket in high regard. My Contracting Officer was very complimentary about your company and the quality of service that you provide to your customers. You clearly have an excellent reputation with them. From personal experience, I can vouch for the professionalism and expertise in making this as painless and efficient a process as possible. You offer an outstanding service to business owners such as mine. I can't thank you enough.

Lisa Freda
Commonwealth Physician Recruiting

Dear eLab Staff,

I tried on and off for a year to complete the GSA solicitation on my own. The experts at Fedmarket took the time to understand my business and walked through the process of completing the solicitation in under 3 days. There is absolutely no way I could have completed the process without the Fedmarket team.

Eric Dodson
onShore Development


Last week our GSA number was awarded and today we received the acceptance packet. We would not have been able to do this without your help and can't thank you enough. I'm sure we'll be taking advantage of additional seminars and materials and would be delighted to refer others to your firm."

Thanks again,
Mike Esterday
President, Integrity Services


Everything went just as you explained two weeks ago when I decided to invest in the Fedmarket GSA program. I actually finished in 2 days and am ready to submit our GSA proposal. Very impressive, this would not have been possible had we kept the project in-house."

Barry Culbertson, President

eLab Staff,

Thank you and your team for facilitating the completion of our GSA Schedule proposal. I found the eLab very productive and I believe it has added a couple of years to my life! I will definitely recommend your services to others.

Cynthia Karnik

Dear Fedmarket Staff,

I was in your October GSA eLab workshop, and thought I'd give you an update.

In about 6 weeks since working together in your GSA workshop I had a GSA IT Schedule in hand. Thanks for your help. I know we could not have done this without your help and the workshop approach was an efficient way of approaching it.

I was prepared for what transpired with GSA negotiations after I left your workshop. The price negotiation with GSA went exactly how we discussed in the workshop so there were no surprises.

I'm sure that getting a GSA schedule will be instrumental to our growth.

Thanks again.
David Alvey


Thank you for your GSA workshop. I just got the GSA Award.

Eric Hollander
Chiral Software, Inc.

Dear Richard,

I want to thank you and your entire staff for the services you provided to prepare and complete the GSA schedule. From the onset with the first conversation with Matt Hankes explaining why the E-Lab will be beneficial to my business and the best investment to Suzie White's follow up with the instuctions on preparation of the application then onto the actual course.

Your team of instructors were very capable, approachable and competent to provide the best support during this process. The capabilities of Fedmarket put me at ease and provided the specialized support I needed. You made an overwhelming task possible to the point of completion by the end of the 3 days. I also appreciate your attention to our basic needs providing a comfortable setting, meals, coffee/tea, chocolate anything to help us get through the application. I thank you for the support and will testify to any potential customers that your service was well worth the investment!

Most Sincerely,
Luby Ismail
President Connecting Cultures


Our company submitted a proposal for a GSA MOBIS contract two years ago but we were turned down. Richard White took 30 seconds to look at our Experience section and knew why. Over the course of the three-day eLab, Richard, Beth White, and other consultants reviewed every aspect our new strategy, helped me rewrite the problem areas, and gave invaluable advice on dealing with GSA contracting officials. I can't say enough about how beneficial this eLab proved to be for Geo-Marine.

Elizabeth Taylor
Technical Writer
Business Development Department
Geo-Marine, Inc.

Dear Eileen,

It truly was a pleasure to attend the eLAB work shop. We appreciate your help and completeness in putting the schedules together. Your approach established for this work shop was very affective. You, Richard, Beth, Suzie and other Fedmarket staff were awesome.

Paul Corwell

Dear Fedmarket Team,

I wanted to let you know that the GSA contact award finally came! It would have happened a bit sooner but we had a couple of rounds of pricing / discounting discussions which required written correspondence. What I found to be useful was developing a personal relationship with our GSA contact point - this was useful during the process and will be good moving forward.

Thanks for all of your guidance and recommendations.

Craig Willison
Chief Operating Officer
CompeteNet, Inc.

Hi Fedmarket,

I attended your GSA eLab last October. I just wanted to pass along to you that I submitted our schedule application in late December. We were awarded our contract under Schedule 75 on March 16.

I found the eLab quite helpful in navigating through a very confusing process. Thanks for your assistance.

Joe Tosolt
Marketing Manager
Innovative Office Products, Inc.

Dear Richard,

I just wanted to say thank you to you and your team for a successful trip to Bethesda, MD! I left the GSA eLab with a completed proposal in just two days! The first day was really intense and a bit overwhelming, but the next day I flowed through the solicitation with ease.....thanks to one-on-one help of you your team. Eileen was just a kick! She helped turn the eLab into a fun and educational environment.

I had been working on my solicitation for 6 months and reached a point where I had to get help. I am so glad I did! My boss was thrilled as well. We weren't sure if I should go because of the expense, but we realized how important it was. Besides, we will get that money back in future sales to the Government. Right?

I was able to spend my third day sight-seeing in downtown Washington, DC. What a powerful place to visit! I tried to have lunch with President Bush, but he was all booked up. ;)

I can't thank you enough for all your help.

Best Regards,
Laura Ramos
VP Sales & Marketing
Enterprise ArchiTechs, Inc.
Office: (805) 577-0509

Dear Eileen,

We just won the construction management services contract for a major Federal Building and Courthouse! Thank you so much for all your encouragement and advice. It'll be a few years before this project is constructed, but the PM, CO, and COR are great, by the way. And, as you've often said, "they're just people, too."

Thanks again!
Garrett Terlaak
O'Connor Construction Management, Inc.


Your class was spot on in meeting our needs and when I used your technique to get a key contact in the government to open up, it worked! Furthermore, my government contact reinforced every point you made on how to work in the GSA schedule environment!

Well worth the investment in your training.

Mark Tomasevich
Alteon Training
A Boeing Company
Phone: 206-662-8103


We are a small technology company, who until recently never considered attempting to enter the government business sector. By chance, we had previously been awarded two government contracts through open-source. On both occasions, our efforts working with the GSA were very challenging experiences. We decided early this year to look into obtaining approved GSA Schedules; found out about your company through a search engine and I attended the eLab in March.

I remember walking into the Federal Sales Academy classroom and meeting one of your team. They introduced themselves, and asked me which schedules I was there to apply for... and I had no clue. Obviously we would have been hard-pressed to apply for the GSA contract on our own.

We submitted our IT-70 solicitation the day after I left your seminar in late March and our contract was awarded two days ago (less than three months after submission). Our Contracting Officer even complimented us on a well-prepared package!

Our thanks to you and your staff (Laura Kiff, Eileen Kent and Beth White) for the intense and extremely valuable three days spent in Bethesda.

Best regards,
Charlie Latham
Chief Operating Officer
Incodea Corporation


As of June 1st 2005 our company will have it's GSA Schedule Contract Number. It was a bit of a task dealing with the actual submission of our proposal but it would not have been at all possible without your help, advice and direction. Thank you for all your support. It was a pleasure meeting you and knowing that your GSA eLab is a long needed necessity for companies like us.

Thanks Again,
Kenneth W. Lonas
Government and Educational Sales Department
Markertek Video Supply


I can't tell you how valuable these sessions have been the last two days, as well as your instructions imbedded in the documents. Again, thank you for all your help. You and the three ladies were wonderful and I know we couldn't have gotten this done without you!

Todd R. Evans
Director, Environmental Products


Albany Door Systems has just been awarded a Federal contract. I want to personally thank you and the Fedmarket team for the very useful information provided in your seminars "GSA Schedules", as well as "Federal Sales". The information you provided in these seminars was both accurate and helpful in obtaining our industrial supply schedule 56 for our high performance door products. I also believe Fedmarket helped us expedite the process, we received our schedule in less than 5 months with few revisions because of your program. Thanks.

Best Regards,
Bryan R. Wallace
Strategic Project Manager
Albany Door Systems

Dear Shelly,

Thank you so much for all the information you provided regarding the Fedmarket GSA e-Lab. I finished the lab last week and have almost all the information I need to submit to GSA for our proposal. I really appreciated your prompt response to all my questions prior to attending the lab. I also found the team conducting the lab to be outstanding. The upfront work they completed and had loaded on our personal computers before we attended the lab allowed us to complete all the necessary work needed for the proposal in less than three days. The team was very knowledgeable in all aspects of submitting a proposal to GSA and they also offered excellent information on what to expect after submitting our proposals. Please extend my sincere thanks to Richard, Beth, Laura, Eileen, Meg and the computer systems staff member

Mary Sitton
Environmental Research, Inc.


I tried on and off for a year to complete the GSA solicitation on my own. The experts at Fedmarket took the time to understand my business and walked through the process of completing the solicitation in under 3 days. There is absolutely no way I could have completed the process without the Fedmarket team.

Eric Dodson
onShore Development

Hi Everyone,

I want to thank you for the support in preparing the GSA proposal. While I was still quite confused about the entire process yesterday, with your guidance everything seemed to come together today, and the proposal is finished. Had I not attended the eLab, there would have been no way this could have been completed in under 2 days. Thanks again for all of your help, advice, and wisdom. This was well worth the cost, even for a small 4 person business like mine.

Bob Hardy
RH Systems


This is a service long over-due. And, well done. The personal attention to individual needs was fantastic. For sure this could have been done without Fedmarket. But, instead of taking two and a half days it would have taken two and a half months. Fantastic return on investment.

I look forward to working with you "guys" in the future.

Mike Gorman
Whitemarsh Information Systems
Bowie, MD 20716

Happy New Year to all at the Federal Sales Academy!

After many months of worry about when we'd complete our GSA FSS bid you and your capable staff made it all happen. I submitted the three section bid package last week and I'm looking forward to being able to respond decisively to the question I've heard so many times before from government contractors: "we like your qualifications and work, but how am I going to contract you?"

It had been almost a year since I submitted my firm's Past Performance Evaluation, received very positive results from clients, but couldn't get past the seemingly onerous requirements of GSA's Environmental Services Solicitation. With your insights and the "Wizard" the process was simplified so that the work was done in two days- perhaps the two most productive days of business development I've had in the past several months. My concerns about how to present the financials and labor rates for my three-year old/two employees small business were transformed from complications to opportunities to provide cost effectiveness to the federal government.

Thank you for saving my business considerable time and money. Your firm helped stop the bleeding in more than one way! (Please thank Beth and Meg for the first aid.) I'm sending you a bagel slicer for future eLabs and seminars.

Scott Neese, PhD
3D EnviroLogics, LLC
Charlottesville, VA

Dick, Beth, Laura, Judy and Meg,

I want to thank you all for the excellent eLab class that you presented. The class combined high quality and efficiency. You were not only very professional and knowledgeable but friendly and helpful as well. The class was a no non-sense/get the job done effort that was well worth the cost. I not only have a finished proposal but I also understand the subtle nuances of a GSA schedule.

The approach to the problem was perfect. I was able to prepare 200 page proposal in three days thanks to the use of templates and examples. The lecture portion was kept to a minimum but contained valuable nuggets of information and conveyed the important issues. The difficult parts were tackled early while the mind numbing mechanical sections came last.

Food and drinks were always available for a quick snack. An excellent but simple lunch was served every day. The facilities (room, computers, data files) were first class. Everything including email and internet access was available from day one.

Everything was geared towards efficiency. From short get to the point lectures to lunches delivered to the room. Templates and examples greatly reduced typing. Having four of you available to answer questions meant that nobody had to wait long for help. This sort of efficiency allowed for many of us to finish ahead of schedule.The team was excellent and performed very well together. Each of you brought valuable insights into the problem and everyone was very patient and helpful (despite the dumb questions). I always felt that I had the real experts on hand right beside me.

My sincere appreciation and respect to you!

Dick Henggeler
Henggeler Computer Consultants, Inc.
301 317-8995
410 336-8273 cell
301 317-8996 fax


Thank you for such a fantastic seminar. I learned so much from you in one day that I could never have figured out on my own. Our company is excited to use your techniques to continue to win government business. Your enthusiasm and spirit are contagious and I look forward to taking future courses from you and the Federal Sales Academy.

Thanks again!
Lori Spencer
Marketing Manager
PECo - Process Equipment Company
Tipp City, OH


I just wanted to drop you a note of thanks for the wealth of information you provided in the GSA classes last week. Initially I was only planning to attend the proposal writing class, but am so glad I was in the sales class as well. Both were full of useful information that will no doubt come in handy as we embark upon this process.

The personalized examples were particularly helpful - very engaging and easy to understand.

Thank you again - we look forward to seeing you at the GSA show in May!

Best regards,
Malyssa Woodward
Marketing Specialist
Your Net Guard


I wanted to take the time to express to you how much I enjoyed the class yesterday. It was the best sales training I have been to in the ten years I have been in the sales industry. I signed up last minute because I was talking myself out of attending. I was fully expecting the class to be another 8 hour sales training class where you talk about different personalities and how to sell to each one of them. Then we would break-out and do role playing and simulate cold calls. I have been through many sales training classes and they all seem to be the exact same thing, but wrapped in a new package. I was so surprised yesterday when the class was full of very useful information and insight. It was energizing and informative. I came to work today all excited to get in and put the things I learned into practice. My co-workers even mentioned how excited I was this morning. I went to the GSA website and found the information of my competitors. It was eye opening to see the amount of business they received from GSA. Some were less than I thought and others had much more than I expected. I also made an appointment with a CO for the Georgia National Guard next week. I just received a contract from her yesterday. So I called and said thank you for the business and then asked her to help in guiding me in selling to the National Guard. She was very responsive and said, "come on in next Wednesday at 10:30 and we will talk about it". Thank you so much for your expertise and advice. I felt in the dark for a year doing this. I can look back now and see things I was doing right and so many things I was not doing at all. I am on my way and I will work hard to reach my goal of expanding my Federal Government Sales.

Thomas Sullivan
Major Projects Sales Consultant
Acton Mobile Industries



First, I want to express just how much I gained from your presentation. It was right on target and Laurie Paddock and I felt a great return on the investment. Your experience and passion for the subject were very much appreciated.

One of the best training programs I have attended recently - Super Job and thank you.

Thank you again and kind regards,

Michael Anderton
Director National Account Government Sales, Quest Diagnostics Incorporated, Cottontown, TN
Office - 615-672-9798



I just wanted to say thank you once again. I reviewed my notes on my train ride back to New York last evening, and there is so much valuable info I can start putting to work. You are such an excellent, energetic, inspirational speaker. I can't imagine anyone saying 'no' when you are selling!

I will definitely be contacting you in the future when I have questions.

Thanks again,

Anita R. Garrahan
Marketing Director
Phone: 631-587-5060

Good morning,

I just finished my second class with your firm and wanted you to know how much I appreciate Eileen Kent and her ability to convey knowledge. Open dialog, focused on the attendees needs and requirements; Eileen delivers the lecture with a sense of enthusiasm and candor. She sprinkles her experiences and real life stories during the course of delivery while maintaining and increasing interest in what the class participants are looking for.

Please share my 'Thanks' with her.

Look forward to more of this dynamic delivery from Eileen.

All the best.....

Fred Tromm
Senior Proposal Writer
NPC, Inc.
814-239-8787 Ext. 1316


I thoroughly enjoyed the virtual seminar experience. It is the first time that I participate in this type of seminar where I can watch a live feed of the presenter. Even though I was using an air card - meaning my bandwidth was relatively low - I was able to successfully toggle between watching the presenter deliver the content and the slides that he was talking to in synch with the rest of the room. Overall, I think I got more than my money's worth. Firstly, I live in a relatively isolated community and to travel anywhere takes at least two days. Secondly, I spent no money on travel. Thirdly, I did not waste any time go back and forth to the East Coast. I would certainly participate in additional virtual seminar net casts.

Lynda Dean
Pestmaster Services, Inc.


Eileen is truely one of the best. She's a sherpa for gov contractors! I have known her for 5 yrs now and when I joined the Governor's Administration in Indiana to ramp up our defense industry, she was the 1st one I brought in to train our Indiana companies and we just completed another session in which she again demystified the gov procurement process for nearly 60 small companies.

Jason Lovell
Director for State of Indiana
Office of Defense Development


Hope you are doing well.

Back in December I attended Eileen's "Federal Sales 101" class in Chicago. I had been newly appointed as our division's Government Sales Manger and had only been on the job for about a month and a half. Although I had been with the same organization for almost thirteen years I had done my best to stay as far away from Federal Government sales as I could. I didn't understand it and it seemed like too much of a hassle. So when our government team at that time decided to leave the company all at once I reluctantly accepted the responsibility because I was literally starting from scratch.

I wanted to let you know that Eileen's class and your book, "Rolling The Dice In DC", have been extremely helpful to me. The straight talk about what works and what does not gave me confidence that I could not only handle the job but also grow our business. I do have an advantage over many just starting out in that we already have several government contracts in hand including a GSA schedule and a blanket DLA contract. But, prior to being introduced to Eileen I did not have a clue where to start. Also, I was under the assumption that no true selling occurred with the government, one needed only to dot the "i's", cross the "t's" and get the bid in on time. I now know better.

I have been on the job close to six months now and still have much to learn. But with the knowledge provided by you and Eileen I at least have an action plan and the confidence to be able to tackle a job that many in our organization still fear as I once did. We are reaching new customers that we have not conducted business with in the past and we are selling new products to existing customers who have been buying from us for years.

I ran into Eileen at the GSA Expo last week where we were able to chat a little and I just wanted to drop you both a note to give you my thanks.

Marcus James
Government Sales Manager
Doosan Infracore

Dear Richard,

I would like to take this opportunity to tell you how wonderful Eileen Kent was as an instructor in the class I recently attended - Federal Sales 101. Words cannot describe how I walked away with a better understanding and appreciation of how the government really works. Our company has been working in government sales for about four years now and Eileen was able to offer so many incites on how to improve our process.

Throughout the class she had an answer to everyone's question with an example on how it would work for them individually within their company. Personally, I was blown away because she was answering all of my questions prior to me having to ask them.

This is definitely a class and an instructor that I would recommend to anyone that is attempting to get into government sales.

Stacy Betts
Vice President
Business Development


Fedmarket's Federal Sales Academy Director, Eileen Kent, has been a regular keynote speaker for SYNNEX Corporation for 5 national events since 2005 and she recently appeared as a Keynote General Session Speaker as well as a Breakout Session Speaker at their "Red, White and You" event at the Hotel Intercontinental in Chicago, IL March 2008. Here is what her customer had to say about Eileen's Contribution to their event:

"We had great response from your sessions and wanted to extend a sincere expression of our thanks to you for participating in this year's "Red, White and You" conference. Your knowledge and expertise provided a lot of valuable information to our customers and we appreciate your willingness to help make this year a success."

Christina Hendricks
SYNNEX Corporation

Hello Eileen

I attended the Federal Sales 101 class in Chicago that you taught Jan. 30, 2008. It was one of the best training classes I've attended in years!

John Mauro
Business Development
Jones Knowledge Group, Inc.


I wanted to take a moment to express my thanks and pass along a "great job, Eileen" to you for the wonderful job you did in our seminar, "Writing and Managing Winning Proposals," in January, 2008.

I've been doing this for a long time and have been very successful, but believe that when we stop learning, we stop growing. Your presentation of the material will provide much fodder for improvement and growth in our approach to the entire government sales process.

I will be sending others your way, and since you said you're open to it, I won't hesitate to give you a call when I'm stuck.

Best of luck in your ventures and safe travels.

George Mayer
Vice President - Museum Services
Art Guild, Inc.


Great seminar on Monday..I really enjoyed it. You did a very nice job explaining the Fed sales process..especially to a "newbie"

I will be sure to use your trade tactics to generate some Fed biz in the next 3-12 months.

Len Tech, Inc.
Williamsburg, Virginia


You run a great program and I cannot thank you enough for opening my eyes to things that I had not thought about. If you would like a testimonial or reference for any of Fedmarket's marketing, please feel free to use the endorsement of General Freight Services, Inc. Both the classes (Federal Sales 101 and Writing and Managing Winning Proposals in Chicago 2008) and the inter-class networking opportunities are invaluable.


Kevin Drew
Director of Government and Military Logistics
General Freight Services, Inc.


I attended your seminar this past weekend, and just wanted to say that I was very impressed that you were able to make the seminar so enjoyable. It was certainly filled with valuable information, but you presented it in a manner that was actually enjoyable. Anyone can repeat facts, but you really did it in a way that I think makes the messages stick with the students. It was absolutely worth every penny for me!

Just thought I would share that with you...

Thanks, Gabe

Gabriel Cruz
Director of Business Development
Language Testing International, Inc.

Dear Mr. White,

I am delighted to share my appreciation of the excellence of Ms. Eileen Kent as an instructor and as a representative of your firm. My too brief time in the course "Teaching Your Inside Contract Employees to Sell" gave me plenty to stimulate, nourish, and reassure our onsite managers in their sales campaigns.

I look forward to the next opportunity of working with you.

Tom Callahan
Vice President
Unified Industries Incorporated


I just wanted to drop you a note to let you know how valuable your class on "Winning Government Business 101" was to me! Not only did you provide valuable resources, but reassured some of my thoughts about government contracting and marketing to the Federal Government!!

Stephanie Stone
Account Manager
Aggreko LLC


I can't tell you how pleased I was with your training course and its value to me as a health care executive involved in government contracting. The material was perfect for either the beginner or expert in this industry. The "lessons learned" by you and Richard White are invaluable at any level. Again, really well done.

Laurie G. Hughes, MBA
Vice President, Healthcare Services
703.578.6030 ext 211


Your seminar on "Writing and Managing Winning Proposals" was very insightful and will prove productive to my organization's immediate and future proposal efforts . The companion CD and Workbook ,which came with the seminar, really helps the writer make the proposal more effective and focused for the targeted agency. Finally, the "Bid/No-Bid" assessment technique and webtool were worth the entire cost of the seminar alone. One additional benefit was meeting and interacting with other proposal writing professionals and sharing their insights. Thanks again for a great and productive experience.

Jack Selter
Center for Advanced Transportation Systems Simulation
Phone:(407) 823-2272
Fax:(407) 823-3315
E-Mail: jselter@mail.ucf.edu


I took "Federal Sales: 100 Winning Government Business" and "Writing and Managing Wining Proposals" back-to-back and I felt the value of the courses was already met at about 10:15 a.m. on the first day. I took more away from your courses then I have from week-long seminars. Thank you for doing such an excellent job presenting the information. I have already debriefed my team, and have begun to "customize" your templates to our needs. Ultimately, I would estimate you just saved me about $125K/year in blind, and poorly self-absorbed proposal responses! Let me see...$500 for each course equals $1000 in course fees.....versus $125,000 in writing "losers"...the math says it all.

Thank you,
Britain Harvey
Vice President
(v) 505-462-3190


I wanted to let you know how much I enjoyed, and learned from "Audit Proof Tour GSA Contract." I took a lot of information home with me. I am now training an associate on how to prepare new GSA Mods. Please feel free to use my comments, I meant them and would have no problem having them read. You do a wonderful job, and I would love for others to know that as well.

Thanks again,
Michelle Blattenberger
Federal Government Analyst
VWR International
Phone: 1.800.947.4270 Ext 3182

Hey Richard and Eileen,

I would like to send you a little token of Hello Direct's appreciation for providing excellent customer support to us. We are most appreciative of your ongoing support inside and outside of the training, and are more and more sure we made the right decision to make the investment of traveling to DC, attending the classes, and taking this information back to home base.

With great appreciation,
Colleen Giardina
Hello Direct, Inc.
75 Northeastern Blvd.
Nashua, NH 03062
Attendee of:
Federal Sales 101: Winning Government Business
Train the Sales Trainer


Last Thursday I attended both the "Teaching Your Inside Contract Employees How to Sell", and the "Teach Your Onsite Contract Employees to Write Winning Task Orders" on Thursday. Both classes were very good (and the instructor, Eileen Kent, is super energetic and knowledgeable).

The morning class, How to Sell, is basically a common sense thing...but every now and then we need to be re-trained, re-freshened and a change in gear from our "normal" every day thinking. The afternoon class was very benefitual to me.. specifically what should be in each chapter and how to respond to solititations and/or quotations.

I also appreciated meeting Mr. Richard White and the demo of his tool Proposal Architect. I was so enlightened with that great tool that I felt compelled to purchase his book Rolling the Dice in DC.

Great Job, Eileen. Very enlightening courses!!

Lyssie Guyer
Alexandria, VA


As a recent attendee of your "Writing and Managing Winning Proposals 2007" training session, I just want to let you know how much of an "eye opener" your course has been for me. As the newest member of the marketing team I have been tasked with learning the fine details of sales intelligence while at the same time actually engaging potential business opportunities. The straight forward approach of identifying the basic elements of intelligence gathering were exactly what I needed. With what I learned, I believe I will be able to provide a much clearer picture to our capture team and proposal writers to enable them to increase the number of winning proposals.

Sharing your personal experiences on how to forge relationships with future clients was invaluable. Helping the course attendees to understand what works well, along with what doesn't, allowed me to calibrate my approach to business development. As result, I left my very next meeting with a potential client actually knowing that we would speak again in the near future to discuss business opportunities.

Thanks for sharing the wealth of knowledge. This was an "Outstanding" course and I'm sure that I'll see you in future training sessions.

Clifton Carter
IBA Business Development
Phone: (703)575-8359 ext.2370

Hi Richard,

Last Thursday and Friday, I attended Federal Sales 101 and Writing Winning Proposals in Atlanta taught by Eileen Kent. You probably hear this a lot, but I wanted to let you know that Eileen is a fantastic instructor!

I'm a federal sales rookie, and I have submitted my GSA proposal for the third time waiting now for the negotiation phase. (I wish I had known about your e-lab course six months ago instead of trying to reinvent the wheel myself) Anyway, Eileen did a great job getting to the heart of the matter regarding the theory vs. reality of selling to the federal government. Her past background as a national sales exec to the federal government was invaluable, as well as her current knowledge of GSA rules, who the decision makers are in federal agencies, and what they need to hear to get your foot in the door with them. On Friday I came to class at 7:30 am before the 9 am class, and she was already there ready to answer questions. Finally, her sense of humor and "offline" experiences in federal sales made the classes productive and fun as well.

I've been to training classes before where they were either a waste of time, or "rah-rah" meetings. Eileen's classes were neither. I really learned a lot, and hope to take more in the future.

Hiram A. Hodges
Director of Sales & Marketing
ALTA Language Services, Inc.
3355 Lenox Road, Suite 510 Atlanta, GA 30326
(404) 240-1803


Thank you for an OUTSTANDING Federal Sales 101 seminar on May 21. The seminar was well organized, thoughtful and productive.

John Callahan
Director, Marketing
Certicom Corp.
Office: 703 234 2357 x123


This [Security Clearances, Uncovered] was a great class that covered all the bases on the process of getting a facility security clearance and a personal security clearance. I definitely left the class with a better understanding of the processes that go on behind of scenes of both areas. I would definitely recommend this to someone looking to get clearances.

Julie Kolb
Manager of Administration & Facility Security Officer
Trinity Video Communications, Inc.


I recently attended the "Writing and Managing Winning Proposals" course in San Diego (2007). It was an outstanding class. Eileen Kent, the instructor did a remarkable job. I definitely recommend this class for those individuals to obtain a better understanding of how the government reviews and processes RFPs.

Her insights to proposal-writing, sales and government contracting in general helped me understand what it takes to win government proposals. I left the course with confidence, practical tips, thought provoking articles and real life stories to take back and inspire our marketing and proposal team.

Her support after the class through phone and email was very responsive and gave me the information I needed to satisfy my requirements. As a technical training and development professional I tend to be very critical and ask many questions. Eileen's performance was outstanding!

Eileen, I want to thank you again for such a great course and especially for the additional help and support.

Robert Akong
Training Program Administrator


I wanted to take a few minutes of your time and thank you for the wonderful Federal Sales Academy seminar you put on in Vegas. The information and knowledge that I gained from your seminar in two days has been invaluable to our company. In fact, I have completely revamped the way I approach and market to the federal government. I can't thank you enough. The only regret I have is that I wish I would have taken your course three years ago when I first began marketing to the federal government. Your seminar was fantastic. My goal is to try and take the course once a year. Thank you!

Shawn Anderson
A4 Construction Co., Inc.
Woman-Owned, HUBZone SBC
Director of Business Development
801.983.5224 - Direct
801.983.5226 - Fax


I wanted to let you know how much I enjoyed your seminar and the information you provided in Chicago. I think it took a couple of days for everything to sink in! You made the presentation enjoyable with your light-hearted humor.

Thank you and I will be attending further Fedmarket.com Federal Sales Academy seminars in the near future.

Nancy Gerding


I wanted to drop you a quick line this evening to let you know that your course, "Writing and Managing Winning Proposals," taught at the Federal Sales Academy in March 2007 was extremely informative and very well delivered. In addition, I completed a class today which was put on by another federal proposal writing organization this afternoon and I must say your course was hands down more informative.

Kind Regards,
Melayne A. C. Richards
Proposal Writer-Herndon, VA


I attended Fedmarket's "Federal Sales 101: Winning Government Business" and "Writing and Managing Winning Proposals" in Las Vegas. Thank you very much for your time and knowledge. It was OUTSTANDING.

Gary Kitchens
Freedom Enterprises

Hello Richard,

I recently attended "Federal Sales 101: Winning Government Business" in Las Vegas. I wanted you to know that our presenter, Eileen, was outstanding. She was knowledgeable, informative and very entertaining.

I attended the class with two other colleagues and we all agreed that the class was worth every penny and that Eileen's presentation was top notch. She complimented course material with relevant recounts of her personal experiences and was very effective in adapting techniques and examples to fit the attendee's individual industries.

Teaching such a class in Las Vegas is a difficult task to take on with so many distractions around and she made it look easy. Overall, I would give her an A+.

Please let her know that her hard work is greatly appreciated.

John Worden
Account Manager
Apollo Information Systems, Corp.
408.399.5110 +107 john@apollo-is.com


I am so thankful that I came to Bethesda, MD to take the courses, "Writing and Managing Winning Proposals" and "Selling Small...Winning Big." Your enthusiasm and knowledge of doing business with the Government was inspirational and helped me get a better understanding of the best approach to winning business with the Government. Thank you!

Krista Jorgenson
Marketing Director
Bella Graphics & Display

Mr. White,

I recently attended the seminar "Fed Sales 101: Winning Government Business", proctored by Eileen Kent. What a joy. Eileen has to be one of the brightest young ladies I've encountered. She was spunky, energetic, knowledgeable, and totally engaging. She had superb examples to support her points, actively involved the audience, and had a way of energizing the whole class into wanting to do a better job in marketing to the government.

Amazingly, even after she lost her voice, she continued to press on, stayed positive, and never tried to hurry the session. In fact, not only did she see that session through, but she also led a networking session later that evening, with almost no voice.

Mr. White, you hit a homerun getting Eileen on your team. She is serving you well. I just wanted you to know that. After 30 years in the military, and commanding multiple times, I am a pretty good judge of people and talent. I would hire Eileen to do anything, anytime, anywhere. If she didn't already know how to do it, she would soon figure it out. Well done, Eileen.

Boots Miller
Michael J. "Boots" Miller
Colonel (ret), USAF
CasePro, Inc
Director, Gover