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  • The Hard Part: Establishing the Customer Relationship
    Like commercial sales the key to success in federal sales is establishing a customer relationship. Finding and convincing new customers that you are the answer to their prayer can be an arduous process because the government can be resistant to new faces...
  • Be Proactive to Win Federal Dollars
    Proactive methods have governed sales approaches for products and services since the days of Willy Lowman. The same basic principles remain the keys to success in federal sales...
  • People Buy, Not Agencies
    Contrary to popular belief, people buy in the federal market, not agencies. The only way to make a federal sale is to contact a buyer through a direct sales call...
  • Become an Incumbent Contractor and Get Paid to Sell
    In a previous installment we discussed the need for direct sales and using best value to win a federal contract. Once you make a federal sale, you can use your company's stellar performance on a federal project to leverage more sales...
  • People Buy Not Agencies
    Contrary to popular belief, people buy in the federal market, not agencies. The only way to make a federal sale is to contact a buyer through a direct sales call...
  • Small Businesses and the Federal Market
    Knowing your customers is the key to sales success. This is true whether you're selling to public or private organizations...
  • Shoot the Messenger
    Fedmarket's Federal Sales Academy was prominently featured in the April 15, 2006 issue of Government Executive Magazine in an article entitled, "Contracting 101" by Kimberly Palmer...
  • Keys to Success in Federal Sales
    Attendees at our federal sales seminars frequently ask us to summarize the keys to success in federal sales. Successful federal contractors all possess the following traits: * A willingness to invest in direct sales (i.e...
  • Integration of Sales and Proposal Writing
    Our last installment discussed the concrete steps that should be taken to minimize haphazard and disjointed efforts to write federal proposals...
  • Proposal Writing Is Not Going to Go Away
    Most owners of small and medium-sized federal contracting companies wish that writing proposals was not a requirement of doing business with the federal government...
  • Don't Waste Your Precious Proposal Resources
    Your most precious proposal resource is your technical staff. Their morale and attitude is critical to contract performance and the production of high-quality proposals. Don't waste this resource by losing proposals...
  • New Women Owned-Small Business Posts $2.5 Million!
    United MedEvac Solutions, Inc., (UMS), was formed in April 2005 as a Women-Owned Small Business by Danielle "DeDe" Wilson (President) and Larry W. Case (Vice President) as a result of an immediate need for Ft. Hood's on base air medical coverage...
  • Four Cold Calling Tactics
    Many readers of "On the Firing Line" have asked about my thoughts on whether it is possible, in the post-September 11th world, to make personal cold calls on federal buyers...
  • The Key To Successful Federal Sales
    The most difficult person to find in the federal government is your potential end user. If you do not have a directory of an agency, it is always difficult to get started...
  • Michigan Sales Executive Networks His Way to Success in Washington, DC
    October, 2004 -- Stuart Newman, Sales Executive, of 3 Leaf Group from Oak Park, MI says he made it his mission to meet key federal government decision makers at a recent government human resources conference in Virginia...
  • Formula for Government Sales Success Depends On Many Factors, But The Number of "Impressions" Each Week is The Manager's Key
    Business owners are constantly challenged with the issue of what to expect from their government sales executives in terms of time management, goals and actual results...
  • Top Ten Mistakes, Relationship Killers and Wastes of Time
    Should your company try one of the approaches outlined below while trying to do business with the government, you will end up at a dead end and will have a seriously demoralized federal sales team. My Top Ten List of Mistakes is as follows: 1...
  • How Can You Kick Out the Incumbent?
    Companies with Key Relationships on the Inside Are Winning Government Business. How Can You Kick Out the Incumbent? Understand Your Customers and Solve Their Problems...
  • Read Between the Headlines
    The Federal Government Needs Your Help! The media hype can overwhelm us just by turning on the television, but as a potential government contractor, I want you to read and view the news in a whole new way...
  • Interviewing Your Potential Federal Client is Much Easier Than Selling to Your Client
    Sales executives tend to rush into the offices of federal end users and contracting officers and start performing the dog and pony show...
  • Selling IT: Introduction to the Government IT Sector
    Governments at all levels are becoming citizen-centric in delivering services, e.g., developing Internet portals that provide single points of entry for citizens and businesses...
  • Selling IT: Sales and Marketing Basics
    Company managers new to government sales often view governments as bureaucratic bodies from another world, imbued with strange and mysterious procurement rules, rules designed to confuse and even intimidate...
  • Business Development - The Key To Federal Sales
    In an earlier installment we said that you will chase your tail if you lack a laser-like focus in the federal market. Business development is the process used to identify potential buyers (end-users and official buyers) for your product or service...
  • Use of GSA Schedules for Selling Products under Participating Dealer Agreements
    You may recall that last week's installment discussed selling directly to the federal government through GSA schedules...
  • Doing Business with Prime Contractors
    We are frequently asked by small or medium-sized businesses whether they should attempt to sell directly to federal end users or sell to prime contractors through subcontracts...
  • The Holiday Season and its Effect on Federal Sales
    Making new sales to the federal government during the holiday season can be problematic at best. Many federal buyers take leave during this time so it is therefore difficult, if not impossible, to make sales calls to new buyers...
  • Starting Out the New Year - Government Contracts
    Like many companies, you would undoubtedly like to add federal government revenues to your 2004 commercial sales. It is the time of year for the proverbial resolutions; we would therefore suggest the following if you are new to the federal market...
  • The Reality of Direct Sales to Government
    In our monthly federal sales seminars, some attendees openly rebel against the suggestion that they should be making direct sales calls. Those disbelievers say to the speaker, "there must be a better way...
  • Writing Winning Proposals
    In order to win federal contracts, your company will have to write proposals in response to those Requests for Proposals (RFP's) in which it has an interest. The proposal-writing process is laborious, tiring, and expensive...
  • GSA Schedules and Sales Costs
    We have previously discussed that a business may have to invest $25,000 to $75,000 (in terms of sales costs) to obtain a GSA Schedule...
  • Comparing the Commercial and Federal Markets
    The commercial and federal markets are more similar than some would think. In both the federal and commercial sectors, people buy products and services. Many tend to think of the government as a faceless behemoth...
  • Selling to Government Cardholders
    A number of important changes came out of the federal Procurement Reform Era of the mid 1990s. Perhaps the most significant of these was the emergence of widespread government credit card purchasing...
  • Focus and Commitment Necessary in Doing Business with Government
    Throughout the series we've talked here and there about "focus" and "commitment", a couple of words that are easy to toss around: "You've got to be focused." "You must be committed...
  • Invitations For Bids
    Publicly-advertised fixed price procurements are made using either a sealed Invitation for Bid (IFB) or a Request for Quote (RFQ)...
  • Responding to Public Procurements
    In previous installments we discussed how to sell in the publicly-advertised IFB, RFQ, and RFP markets. In this installment we discuss how to respond (prepare a bid) to bid requests...
  • Teaming for Large Government Contracts
    Government contracts are getting bigger. Requirements that were once performed under, say, six to ten contracts might now be performed under only one...
  • Past Performance
    Federal, state and local governments have engaged in performance-based contracting for a long time. We've witnessed a dramatic upswing, however, in the last few of years, especially at the federal level...
  • Become an Incumbent Contractor
    Once you make a sale, you can use your company's stellar performance on a federal project to leverage more sales...
  • The Strange World of Federal Proposal Writing
    Understanding the nuances of federal proposals is analogous to understanding a new language and culture. The world of writing federal proposals can only be fathomed by living in that world for a number of years...
  • Proposal Writing: The Devil is in the Detail
    In our previous newsletter, we stated that the most crucial step in federal proposal writing is deconstructing the Request for Proposal (RFP) sentence-by-sentence and clause-by-clause in order to build a complete proposal template (outline)...
  • Selling in the Federal Marketplace
    Up until the actual close of a sale, selling in the federal market is essentially the same as selling in the commercial market...
  • Don't Write Losing Proposals
    Don't write losing proposals. Some would say this is a trite and simplistic statement and others would say this is one of the secrets to success in the federal market...