Information Technology Support Services (ITSS-5)

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Are you ready for the 5th generation of Information Technology Support Services?
ITSS-5 a $1.4 billion IT Support Services IDIQ Contract.

Fedmarket offers a model proposal for ITSS-5, and full-service proposal writing services for ITSS-5.

ITSS-5 is mainly an IT services contract, but the RFP includes a full-range of IT products and services.

Unlike VETS 2 and ALLIANT 2 there are no project experience size requirements for past experience.

**DOJ is limiting competition in small business sector to SDVOSB.

ITSS-5 will be evaluated primarily on experience, pricing is not that critical.
The ITSS-5 technical approach is required to be only 5 pages in length.

Our model proposal includes an extensive Management Plan.

Fedmarkets proposal teams has written proposal models for:
STARS ,OASIS, TABBS , EAGLE, CIO-SP3, ENCORE and more. References available upon request.

Summary of ITSS-5 IDIQ

RFP DescriptionInformation Technology Support Services (ITSS-5)
TitleInformation Technology Support Services (ITSS-5)
Solicitation #DJJP-17-RFP-1022
Due DateJune 5, 2017
Contract TypeITSS-5 includes two IDIQ award tracks: one for contracts awarded to SDVOSB firms and the other for contracts awarded on an unrestricted basis.
Issuing AgencyDepartment of Justice
Bidding TracksThe IDIQ includes two tracks: Service Disabled Veteran Owned Small Business (SDVOSB) and unrestricted.
AwardsThe Government intends to award a total of approximately 12 IDIQ contracts under each track: 6 awards under the unrestricted track and 6 awards under the Service Disabled Veteran Owned Small Business (SDVOSB) track.
Contract PeriodThe ITSS-5 projected contract term for placing orders will cover a ten year period as shown below
Base Period - Beginning (Date of Contract Award ) End Period (Five years thereafter )
Option Period 1 (OY1) - Beginning (From award of 1st Option) End (Five years thereafter)
Max Contract CeilingThe maximum aggregate amount of all task orders issued under all the ITSS-5 contracts shall not exceed $1,400,000,000 for the entire term of the contracts, including the option period which may be exercised.
NAICS CodesThe NAICS code assigned to this procurement is 541512 - Computer Systems Design Services.

The corresponding small business size standard for the NAICS code assigned is $27.5 million in average annual receipts over the past three years

Specific RFP Qualification RequirementsClick here to view
Performance AreasThe Department anticipates that the ITSS contracts will be used to provide IT services that:
(1) Go beyond sustaining and expanding use of current hardware, operating systems and software.
(2) Increase business effectiveness and automation through the effective use and adoption of systems by leveraging new technologies and applications, best practices, and software.
(3) Create new applications and introduce new technologies as they emerge.
(4) Give expert assistance in configuring and managing computer hardware, software, and networks, in training users, and in improving systems and network security.
(5) Facilitate business change and flexibility by architecting, designing, and developing solutions that enable the rapid realization of new or changed requirements.
(6) Protect the business by ensuring that systems, applications, and practices are secure.
(7) Measure and continually improve customer service and satisfaction.
Proposal VolumesVolume I - Business & Pricing
Cover Letter and Principal Information
Subsection 1, Terms and Conditions
Subsection 2, Subcontracting
Subsection 3, Business Management Questionnaire (BMQ)
Subsection 4, Pricing Tables B-1 thru B-5 L.5.2.5
Subsection 5, Small Business Subcontracting Plan (Large business offerors only)

Volume II - Technical / Management Proposal
Executive Summary
Subsection 1, Past Performance References and Questionnaires
Subsection 2, Relevant Experience
Subsection 3, Management Plan and Approach
Subsection 4, Key and Core Personnel
Subsection 5, Technical Proficiency
Subsection 6, Supplemental Labor Category Descriptions (OPTIONAL)

Evaluation FactorsThe Government will evaluate two factors: Technical Capability and Total Evaluated Price.
Within the "Technical Capability" factor the Government will evaluate six sub-factors, which are listed in descending order of importance:
  • Past Performance References and Questionnaires
  • Relevant Experience
  • Management Plan and Approach
  • Key and Core Personnel
  • Technical Proficiency
  • Small Business Utilization.
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