From FedMarket.com
Who Sells in the Federal Market?
By Richard White
Sep 24, 2007,
15:32
The person who sells products and services in the federal market
depends on the type of product or service being sold, the size of the
company, and the dollar value of the procurement. Deals involving
millions or billions of dollars frequently involve the CEO of a
company, along with a supporting cast of many full-and part-time
salespeople. The sales investment in large projects can be in the
millions.
Vice presidents or partners usually take the lead in selling
large, professional service projects because the end user wants to know
the person or persons who will be responsible for contract performance.
Many companies employ sales and marketing people, commonly called
business development specialists, to identify opportunities and
schedule meetings. Low-cost commodities can be sold over the phone by
members of your sales staff.
How the sales function is performed varies by what is being
sold. Although the frequency and manner of customer contact can range
from one or two telephone calls to many face-to-face meetings, the goal
is always the same. Your focus should be on raising the end user's
awareness of, and comfort level with, your company and the product or
service you are selling.
Sell problem solving and risk aversion to end users and don't
try to sell them more than they want on the first sale. What they
really need may or may not be different from what they want. If it is,
sell it through contract modifications.
Sell responsiveness to contracting officers. They are
perennially understaffed and overworked and vendors who help them do
their job are appreciated.
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