Companies new to the federal market usually run into a glass wall because they haven't had sufficient time to develop relationships with the end users. Federal customers, like their counterparts in the commercial sector, want to know the companies and the people with whom they will be working. Building these personal relationships requires making direct sales calls. Direct sales are, to say the least, difficult when you do not have network contacts and established relationships. This is the single biggest deterrent to businesses entering the market.
Establishing relationships with federal customers can be a long, arduous process that can often take a year or more. The federal end user's job depends on the vendors he chooses and, as a result, the end user is often averse to taking a risk with an unproven vendor.
Unfortunately, there's no magic bullet or shortcut that makes the endeavor easier. Use any federal relationship that you have and, if none exist, make repeated cold calls until you get in the door. Consider leveraging relationships you have with federal prime contractors to sell your services to them as a subcontractor. If you don't have such relationships, make the same cold calls until you have established contact.
You have to be willing to make the investment to get through the glass wall. The federal sales cycle is long, but persistence and focused, direct sales efforts pay off in the long run. You become an insider when you win your first contract. Once you have achieved that status, it can be used to leverage sales growth.
This article is an excerpt from the new book "Rolling the Dice in DC". The book is written for managers and sales people and describes the day-to-day dogfight of competing and winning in the federal market. Read this book if you want to know the good, bad, and the ugly of the federal market, what it takes to enter the market, and the potential returns.
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Rolling the Dice in DC by Richard White
The Definitive New Book on Federal Sales
Sales Wisdom from a Long Time Player in the Federal Sales Game
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Contact the People that Count - Locate End Users Specific to Your Product or Service:
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